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Electronic Disclosure and Consent
To the extent that you have given your e-sign consent, you agree to
receive the Community Bank CBD Service Agreement for Online Banking
electronically. You also agree to receive all changes and updates to
this Service Agreement and all disclosures, notices and other
communications regarding the Services (as defined below) electronically.
You are deemed to have received any electronic communication provided to
you when they are made available to you. You can request free paper
copies of any of these documents by calling 1-866-848-2265 or sending an
e-mail to info@communitybankcbd.com.
After you have enrolled and verified your enrollment using e-sign
consent, you can withdraw your consent to future electronic receipt of
documents by calling 1-866-848-2265 or sending an e-mail to
info@communitybankcbd.com. However, withdrawing your consent means you
will no longer be able to access the Service.
In order for you to access and retain disclosures electronically in
connection with this Service, your system must meet our minimum requirements as provided in our Online Banking Security and Browser Requirements.
1. GENERAL
This agreement ("Service Agreement") applies to various online banking,
bill payment, and e-bill services ("Service(s)"). "You" and "your" means
the person enrolling in the Service and thereby agreeing to this Service
Agreement, both on your behalf and, if applicable, on behalf of your
business as its authorized representative. "Us," "we," and "our" mean
the applicable Community Bank CBD and its affiliates and their
successors and assigns. When you use, or you permit any other person(s)
to use, any part of this Service, you agree to the terms and conditions
of this Service Agreement and agree to comply with the instructions
found on help screens. This Service Agreement and the Services are also
subject to other agreements between you and us, including Rules for
Deposit Accounts and Funds Availability Policies. In case of conflict,
this Service Agreement will control.
2. ELIGIBLE COMMUNITY BANK CBD ACCOUNTS
To use the Services, you must have an eligible account. Eligible
accounts for online banking are Community Bank CBD checking and NOW
accounts, savings accounts, money market accounts, CDs, as well as
consumer loan accounts, and certain business loan accounts. Eligible
accounts for bill payment and e-bills are Community Bank checking
accounts only.
An eligible account can include an account held by a small business,
even if the business has its own Federal Employer Identification Number,
but only if the business meets our requirements for eligibility. Your
personal banker can tell you if your business is eligible, or if it
needs to establish its own online banking account using our Business
Online Banking.
3. SERVICES OFFERED; TRANSACTION PROCESSING TIMES; TRANSACTION
LIMITATIONS.
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a.
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Online Banking:
1. Funds Transfers.
You may use online banking to perform
unlimited transfers between eligible
accounts. You may perform no more than 5
transfers per month from any savings
account or 6 transfers from any money
market account. You may make funds
transfers between eligible Community
Bank accounts by 6:00 p.m. CST on a
Business Day.
2. Balance Inquiries.
You may use online banking to check the
current balance and other account
information on all of your deposit
accounts and most loan accounts.
3. Account Services.
You may use online banking to view
copies of checks, deposit account
statements and download your account
information to personal management
software.

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b.
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Bill Payment:
1. Make Payments.
"Make Payments" are payments that you
enter each time you want to make a
payment. You schedule the date that you
want the Bank to send the payment(s)
("Payment Date"). The Payment Date is
the date that the Bank processes your
payment, but it is not necessarily the
date that your payment is processed by
the payee. Please refer to the
processing times set forth in this
Section for more information.
2. Automatic Payments.
"Automatic Payments" are sent
automatically on an ongoing basis. You
set up payment rules based on the
frequency, amount, and timing of a
payment; however, the amount of an
Automatic Payment is fixed and will not
fluctuate unless you manually change the
amount.
3. Processing Time.
You may add, delete or edit a Manual
Payment up to 3:00 p.m. CST on the
Payment Date. An Automatic Payment may
be added, deleted or edited by 3:00 p.m.
CST at least 1 Business Day prior to the
Send On date. (Remember: modification of
an Automatic Payment instruction will
affect all future payments associated
with that payment.) The Payment Date is
not necessarily the date that your
payment will be processed. To ensure
on-time payments, allow at least 2
Business Days for electronic and 4
Business Days for standard check
payments.
4. Limitations.
No single transaction shall exceed
$2500.00 and no Expedited Payment
transaction shall exceed $2500.00. The
total amount of all bill payments,
e-bill payments and Expedited Payments
in any 1 Business Day shall not exceed
$5000.00. You may not use bill payment
services to (a) pay taxes directly to
governmental agencies or to make other
payments directly to governmental
agencies, (b) pay court-directed alimony
or support, or (c) make payments to
persons outside of the United States or
U.S. territory. Limitations can be
amended by Community Bank CBD from time
to time.

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c.
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E-Bills:
1. E-Bills.
E-bills are a feature of Bill Payment
that enable you to receive billing
statements electronically if you
authorize the Bank to obtain information
from the biller and the biller permits
electronic delivery of bills
("Participating Biller"). A billing
statement will appear on Community Bank
CBD’s online bill payment web site
shortly after it is issued by a
Participating Biller.
2. Authorization.
You must authorize Community Bank CBD to
obtain information from a Participating
Biller in order to receive an e-bill. To
do so, you must authorize us to use your
username, password and any other private
data that is necessary to set up an
e-bill. You appoint us as your agent for
the limited purpose of setting up
e-bills.
3. Periodic Statements.
If you have authorized Community Bank
CBD to access your billing information
from a Participating Biller, you will
receive a periodic statement from each
Participating Biller that you have
authorized Community Bank CBD to
contact. Your e-bill will appear on
Community Bank CBD’s online bill payment
web site with such frequency as
determined by the Participating Biller
and you. It may take up to 2 billing
cycles before your e-bill appears on
Community Bank CBD’s online bill payment
web site. At all times, you are
responsible for keeping your bills
current and paid, including, but not
limited to, the period during which your
e-bills are being set up.
4. Notifications and Reminders.
You may set up e-mail alerts so that you
receive an alert when your e-bill
arrives and an alert when payment is
due. Notifications and reminders are
solely for your convenience; it is your
responsibility to maintain an accurate
e-mail address and to logon to the
Community Bank CBD’s online bill payment
web site to check for the delivery or
status of e-bills.
5. Automatic E-Bill Payments.
You may set up automatic payment of
e-bills so that a payment is sent in
accordance with payment rules that you
specify. If you cancel an e-bill with an
automatic payment rule established, it
might take up to 2 billing cycles for
the automatic payments to cease.
6. Paper Statements.
Participating Billers may continue to
provide you with paper copies of bills.
Community Bank CBD is committed to
reducing paper usage and waste; however,
we have no control over Participating
Billers and their decisions to continue
sending paper statements. It is your
responsibility to contact Participating
Billers and request that they stop
sending paper bills to you.
7. Processing Time.
You may add, delete or edit a Manual
Payment up to 3:00 p.m. CST on the
Payment Date. An Automatic E-bill
Payment may be added, deleted or edited
by 3:00 p.m. CST at least 1 Business Day
prior to the Send On date. (Remember:
modification of an Automatic Payment
instruction will affect all future
payments associated with that payment.)
The Payment Date is not necessarily the
date that your payment will be
processed. Please allow at least 2
Business Days for electronic payments to
ensure on-time payments.
8. Limitations.
The total aggregate amount of all bill
payments, e-bill payments and Expedited
Payments in any 1 Business Day shall not
exceed $5000.00. You may not use e-bill
payment services to (a) pay taxes
directly to governmental agencies or to
make other payments directly to
governmental agencies, (b) pay
court-directed alimony or support, or
(c) make payments to persons outside of
the United States or U.S. territory.
Limitations can be amended by Community
Bank CBD from time to time.

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d.
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Expedited Payments
1. Expedited Payments.
Expedited Payments are a feature of Bill
Payment that, depending on the payee and
the time of day, enables you to have
your payments initiated and processed
immediately. Depending on the intended
payee and the time of day, Expedited
Payments are available for same day or
next day processing and posting. The
system will automatically determine
whether the Expedited Payments option is
available to you to make payments to a
specific payee, and it will also
automatically determine the date by
which your Expedited Payment will be
processed (“Deliver By Date”).
2. Processing Time.
Depending on specific payee limitations
and the time of day, you might not be
able to set up an Expedited Payment for
same day processing, which means that
the Deliver By Date might be delayed
until the following Business Day. If you
set up an Expedited Payment after the
cutoff time for same day processing,
your payment will not be processed until
the following Business Day; in such a
case, the system will automatically
notify you of this additional processing
time before you approve the Expedited
Payment.
3. Limitations.
No single Expedited Payment transaction
shall exceed $2500.00. The total amount
of all bill payments, e-bill payments
and Expedited Payments in any 1 Business
Day shall not exceed $5000.00. Expedited
Payments will not always be available.
Depending on the intended payee and the
time of day, you might not have access
to Expedited Payments. If Expedited
Payments is not available for an
intended payee, it will not be presented
as an option to you. Once you set up an
Expedited Payment, you will never be
able to edit or cancel it for any
reason. Limitations may be amended
by Community Bank CBD from time to time.
4. Fees.
An expedited payment is processed either
electronically or by check remittance.
This is a payment delivery channel for
those consumers that need to make
immediate payment. The charges
associated with expedited payment is as
follows:
Electronic
$5.00 for each expedited electronic
payment
Overnight Check
$20.00 for each expedited payment
remitted as overnight check
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4. AUTHORIZATION FOR SERVICES
a. General.
With regard to all Services, you are responsible for having sufficient
and available funds on deposit to make payments in full or transfers on
scheduled dates. In our sole discretion, we may refuse to process any
transaction that exceeds any limitation set forth in Section 3. We may
deduct payments or transfers from your designated account in connection
with any Services, even if such deduction creates an overdraft. You are
liable for all overdraft fees.
b. Bill Payment Service.
You authorize us to follow your payment instructions. For any bill
payments, we will deduct your payment(s) from your checking account on
the Send On Date or 1 Business Day after the Send On Date. For Automatic
Payments, we will deduct your payment from your account on the start
date ("Start Date") or 1 Business Day after the Start Date. We will
deduct subsequent payments from your account using the Start Date as a
reference point. We will initiate payments to payees designated by you
("Payees"). To ensure on-time payments, allow at least 2 Business Days
for electronic and 4 Business Days for standard check payments. If a
Payee does not accept electronic payments, you authorize us to make
payment by check. You authorize us to make payments by electronic, paper
or other means that we determine is appropriate.
c. E-Bill Service.
You authorize us to obtain information from Participating Billers by
using confidential sign-on information, such as a username and password,
which you provide to us. You authorize us to follow your payment
instructions. We will deduct your payment(s) from your checking account
on the Send On Date or up to 2 Business Days after the Send On Date.
Please allow at least 2 Business Days for electronic payments to ensure
on-time payments. You authorize us to make payments by electronic, paper
or other means that we determine is appropriate.
d. Expedited Payments.
You authorize us to follow your payment instructions. For Expedited
Payments, we will deduct your payment(s) from your account even though
the Deliver By Date might not be until the next Business Day. You
authorize us to charge a convenience fee for each Expedited Payment as a
separate transaction. The amount of each Expedited Payment and each
convenience fee will be deducted from your account as separate
transactions, which might result in you incurring an overdraft charge
for the Expedited Payment as well as an overdraft charge for the
convenience fee if you do not have sufficient funds to process either
the Expedited Payment or the convenience fee. You further authorize us
to make payments by electronic, paper or other means that we determine
is appropriate.
5. UNAUTHORIZED TRANSACTIONS.
An "unauthorized electronic fund transfer” is an electronic funds
transfer conducted by a person who does not have actual, implied, or
apparent authority to use your account and which does not benefit you.
If you give your access ID or password to another person, all electronic
funds transfers by that person are authorized unless and until you
notify us that payments by that person are no longer authorized and you
change your access ID and password.
We may require you to change your access id and passwords periodically.
Contact us immediately if you believe someone has obtained your access
id or password or if someone has transferred or may transfer money from
your accounts without your permission. Contacting us at 1-866-848-2265,
24 hours a day, is the best way of minimizing your losses. Alternatively
you may fax us at (262) 740-7283 or write us at: Community Bank c/o
Security Officer, P.O.Box 648, Delavan, WI 53115. If your monthly
statement contains transactions that you did not make, notify us at
once.
6. YOUR LIABILITY AND RESPONSIBILITIES.
You will have no liability for unauthorized transactions to or from a
personal account if you notify us within 60 days after the statement
showing the transaction has been mailed or made available to you. If you
do not notify us within this 60-day time period, you may lose any amount
transferred without your authorization after the 60 days, if we can
prove that we could have stopped the unauthorized transactions if you
had told us in time.
Upon termination of any Service, you will be responsible for making
arrangements to pay any future, recurring or automatic payments. We
reserve the right to refuse to pay a Payee or Participating Biller or to
transfer funds for any reason that we deem sufficient, including,
without limitation, if (a) your designated account has insufficient
available funds, (b) a Payee or Participating Biller has refused to
accept a payment, (c) you attempt to make a payment directly to a
governmental agency or to a Payee or Participating Biller outside of the
United States or a U.S. territory, (d) you attempt to make a
court-directed alimony or support payment, or (e) you are making
payments to a Payee or Participating Biller, the underlying purpose of
which violates any state or federal law.
Except where expressly stated otherwise, you are solely responsible and
liable for paying your bills and for making alternative arrangements of
receiving or paying your bills if for any reason you cannot access
Services on the Community Bank CBD online bill payment web site or
Services are terminated by you or us. You will contact a Payee or
Participating Biller if you do not receive a bill or e-bill or cancel an
e-bill. You will contact a Payee or Participating Biller if a bill or
e-bill is inaccurate or incomplete. You will contact a Payee or
Participating Biller if there are any updates or changes to your
personal information, including, but not limited to, name, address,
e-mail address, username or password.
You assume full responsibility for all transfers of funds made by us to
or from a business account in accordance with this Service Agreement and
at your request or at the request of anyone who purports to be you or
uses your Codes. You hereby agree to the security procedure attached
hereto and acknowledge that such security procedure is a commercially
reasonable method of providing security against unauthorized payment
instruction. You will be bound by any payment or transfer instruction
that we accept in good faith, if we complied with the applicable
security procedure or if you did not comply with it. Except for a breach
of security in our internal systems, and except in a case where you
comply with the applicable security procedure and either we do not so
comply or we do not act in good faith, we shall have no responsibility
for, and you assume full responsibility for, any transfer of funds
resulting from a breach of security regardless of the source or cause
thereof. Although we are liable for a breach of security in our own
internal system, you are solely responsible and liable for a breach of
security occurring on or in connection with a computer or computer
network owned, controlled or used by you or your employees, contractors,
service providers or agents, by whatsoever means. A breach of security
includes, but is not limited to, phishing, pharming, key logging, or
other fraudulent activity enabled by malware. If we do bear
responsibility, it shall extend only to losses caused solely and
directly by us, and our liability will in any event be limited as
expressly provided in Sections 7 and 8 of this Service Agreement.
7. BANK'S LIMITATION OF LIABILITY.
The date that a Payee, Participating Biller or financial institution
credits a payment depends upon the payment processing procedures of that
Payee, Participating Biller or financial institution as well as any
specific requirements for payments and delays in receiving payments. We
will use good faith efforts to complete all of your payments properly.
However, except as provided in the next paragraph, we will incur no
liability whatsoever if we are unable to complete any payment or
transfer properly because of any one of the following circumstances:
a. Your eligible account does not contain sufficient available funds to
complete the payment or the payment would exceed the credit limit of
your eligible account's overdraft line;
b. You have exceeded or will exceed your daily transaction limit for a
particular Service, in which case we have the right to process payments
or transfers in any order that we determine in our sole discretion is
appropriate;
c. Your failure to follow a Payee's or Participating Biller's payment
requirements;
d. Your failure to schedule a proper date for payment sufficiently in
advance of the date that a payment is due;
e. The Services, our equipment, the software, or communications link is
not working properly;
f. The Payee or Participating Biller mishandles, delays posting a
payment, or refuses or is unable to accept a payment;
g. The Participating Biller fails to deliver your billing statement to
us;
h. Your e-bill is inaccurate or incomplete;
i. You have not provided us with the correct name(s), address or account
information for Payees or Participating Billers;
j. You fail to provide Payees, Participating Billers or us with your
updated or changed personal information, including, but not limited to,
your name, address, phone number, e-mail address, username and password;
k. Your subscription to any Services has been terminated for any reason;
l. For circumstances beyond our control, including, but not limited to,
fire, flood or interference from an outside force, prevent the proper
execution of the transaction;
m. The transfer of your funds is restricted by legal process or holds;
n. You fail to logon to the Community Bank CBD online bill payment web
site to check on the delivery or status of e-bills;
o. You fail for any reason to receive a notification or reminder
regarding the delivery or status of an e-bill;
p. Delays in any mail service or e-mail service; or
q. Any other exceptions stated in this Service Agreement or related
agreements or Rules for Deposit Accounts and Funds Availability
Policies.
If you follow all of the procedures described in this Service Agreement
as well as on any online help screens, and if we, solely as the direct
result of our error, misdirect or fail to timely send a properly
authorized and properly set up payment or transfer, then we will
reimburse you for any late charge penalty assessed by a Payee,
Participating Biller or financial institution because your payment or
transfer was received late. If, solely as a direct result of our error,
we incorrectly execute the amount of your payment or transfer request,
then we will credit or debit your account, whichever may be applicable,
with the difference between the actual amount that we debited and the
proper amount that should have been debited. If, solely as a direct
result of our error, we send a payment or transfer to an incorrect
person, then we will return the improperly transferred funds to your
account and subsequently pay or transfer the funds from your account to
the proper Payee, Participating Biller or financial institution. In all
other events, the risk of incurring and the responsibility for paying
any and all late charges or other damages or penalties shall be borne
exclusively by you. If you think you are entitled to a reimbursement for
a late charge penalty, call us at 1-866-848-2265.
8. DAMAGES
OUR RESPONSIBILITIES ABOVE FOR LATE CHARGES AND INCORRECT OR MISDIRECTED
PAYMENTS OR TRANSFERS SHALL CONSTITUTE OUR ENTIRE LIABILITY AND YOUR
EXCLUSIVE REMEDY. IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST
PROFITS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE
DAMAGES) CAUSED BY THE SERVICES OR THE USE OF THE SERVICES, OR ARISING
IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF YOUR PERSONAL
COMPUTER, SOFTWARE, OR ANY INTERNET ACCESS SERVICES.
9. WARRANTY DISCLAIMER
THE SERVICES AND RELATED DOCUMENTATION ARE PROVIDED "AS IS." WE DO NOT
MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, CONCERNING
THE HARDWARE, THE SOFTWARE, OR ANY PART THEREOF, INCLUDING WITHOUT
LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
10. EQUIPMENT REQUIREMENTS
You are responsible for obtaining, installing, maintaining and operating
all necessary hardware, software, and Internet access services necessary
to use the Services. We will not be responsible for failures from the
malfunction or failure of your hardware, software or any Internet access
services. We require your browser to be, at a minimum, 128-bit
encryption enabled. Your access to the Services may be limited in whole
or in part by your method of accessing the Services as well as by your
hardware and software.
11. ACCESS ID’S, PASSWORDS AND SECURITY
To help enhance your security, you must follow these general safety
guidelines:
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Never leave your computer or other access device (e.g.,
mobile phone) unattended while logged on to any Service.
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Memorize your access ID and password.
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Change your password regularly.
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Choose passwords that are not easy to guess. Use a
minimum of 6 characters and a maximum of 17 characters
with a combination of at least 1 numbers and 1 letters
(e.g., 9aA6Bc3d). Do not use names of family members,
pets, common character sequences, proper names,
geographic locations, personal details such as a Social
Security number or birthday, etc. Words in a dictionary,
derivatives of access id’s and common character sequence
such as "12345678" should not be employed.
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Never disclose your access id or password to any other
person. Your access id and passwords are for your
personal use and should be kept confidential by you. If
someone identifies himself as a Community Bank CBD
employee and asks for your access id or password, that
person is an imposter.
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Do not save passwords on your computer or any other
access device (e.g., mobile phone)
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Check your statements and review your banking
transactions promptly, thoroughly and regularly. Report
errors or problems immediately to Community Bank CBD.
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Should you receive a suspicious e-mail or telephone
request for information that purports to be from
Community Bank CBD , you must immediately notify your
banker or call Community Bank CBD at 1-866-848-2265.
12. FEES
If applicable to you and your account, you agree to pay the fees for the
Services in accordance with our fee schedules and disclosures as
established and amended by us from time to time. Depending on your plan
with your Internet provider, you might incur access and/or data
transmission fees for using the Services. Check with your Internet
provider for more information on applicable fees.
13. CHANGES; AMENDMENTS; REVISIONS
We reserve the right, at our discretion, to add, delete, change, modify,
alter, or discontinue the Services or any aspect, feature, or function
of the Services at any time, including content, hours, and equipment
needed for access or use ("Change(s)"). We also reserve the right, at
our discretion, to add, delete, change, modify, or amend any fees, help
screens or other terms and conditions of this Service Agreement at any
time (also called, "Change(s)"). Unless an immediate Change is necessary
to ensure the security of the Services or your accounts, we will send
you notice to the mail address or e-mail address we currently possess in
our file at least 30 days before the effective date of any Changes if
required by law. If provided electronically, disclosures will be
provided to you in one of several ways. These are as follows: (a) by
online banking message, (b) by e-mail at the e-mail address we have on
record, (c) by access to a Web site that we will identify in an e-mail
notice we send to you at the time the information is available, or (d)
to the extent permissible by law, by access to a Web site that generally
we will identify in advance for such purpose.
If you consented by e-sign to receive changes electronically, then you
may need to use certain hardware or software to receive such Changes to
the Service Agreement electronically. From time to time, we will provide
you with information electronically about the hardware and software
necessary to access or retain Changes to the Service Agreement. You will
also need the ability to print or download the information if you wish
to retain copies for your files. To withdraw your consent to receive any
future Changes to this Service Agreement electronically or to request a
paper copy of the changes to this Service Agreement, simply call us toll
free at 1-866-848-2265, 24 hours a day.
Any use of the Service after we send you a notice of Change will
constitute your agreement to such Change(s). Consequently, we reserve
the right to terminate this Service Agreement as to all such prior
versions, Services, or related material and limit access to the Services
more recent revisions and updates.
14. TERMINATION OR DISCONTINUATION
In the event that you wish to discontinue any or all of these Services,
you must contact us in writing. Written notice of service discontinuance
must be supplied 10 Business Days prior to the actual discontinuance
date and must be sent or faxed to:
a. Fax us at
(262) 740-7283; or
b. Write us at::
Community Bank CBD c/o Operations
P.O. Box 648
Delavan, WI 53115
We reserve the right to suspend, revoke or terminate your use of the
Services in whole or in part at any time. Suspension, revocation,
termination or discontinuation will not reduce your liability or
obligations under this Service Agreement.
Since service cancellation requests take up to 10 Business Days to
process, you should cancel all outstanding payment or transfer orders in
addition to notifying us of your desire to terminate the Service. We
will not be liable for payments or transfers not cancelled or payments
or transfers made due to the lack of proper notification by you of
service termination or discontinuance for any reason.
15. DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES
We may disclose information about you and your designated account or
transactions on your designated account as provided in our Rules for
Deposit Accounts and Funds Availability Policies and our privacy policy.
In addition, we have the right to obtain and disclose information
regarding your designated account or transactions on your designated
account from or to a Payee, Participating Biller or financial
institution to resolve problems associated with a payment-posting or
funds transfer.
16. BUSINESS DAYS/HOURS OF OPERATIONS.
Business Days are Monday through Friday, except federal holidays. We may
require that all transactions be performed on a Business Day.
If a payment or transfer is not initiated in accordance with the
Processing Times set forth in Section 3 for each Service, Community Bank
CBD will not begin processing the payment or transfer until the
following Business Day.
17. MISCELLANEOUS.
a. Your monthly account statement will contain information about any
bill payment transactions, e-bill transactions, or funds transfers
completed during the statement period.
b. In the event of a dispute regarding the Services, you and we agree to
resolve the dispute by looking to the terms and conditions contained in
this Service Agreement and the Rules for Deposit Accounts and Funds
Availability Policies and not to representations made by our employees
or agents.
c. You agree that anyone with an ownership interest in your accounts,
including joint accounts, may access those accounts.
d. You represent and warrant that you are at least 18 years of age.
e. Our failure to exercise or enforce any right or provision of this
Service Agreement shall not constitute a waiver of such a right or
provision unless acknowledged and agreed to by us in writing.
f. This Service Agreement shall be governed by and construed in
accordance with the laws of the United States and, to the extent state
law applies, the laws of the state in which our branch that holds your
account is located will apply.
18. SECURITY NOTICE.
To help protect our customers from security threats, Community Bank CBD
utilizes the following approach, which you hereby agree to. You
acknowledge that these procedures are a commercially reasonable method
of providing security against unauthorized payment orders or other
transactions and that these procedures are not for the detection of
error.
a. Community Bank CBD will do the following, as applicable:
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Offer customer education and awareness programs dealing
with identity theft, phishing, smashing and malware.
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Identification of customers when logging on will consist
of multi-factor authentication that utilizes user IDs
and passwords, plus either pictures and
phrases/challenge questions. Community Bank CBD reserves
the right to modify the identification process from time
to time to implement new measures that are recommended
in the industry to combat new or increased threats.
b. You are responsible to install, update, maintain and properly use
industry standard security products that are appropriate for you, such
as the following:
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Desktop firewall used to prevent unauthorized access to
your network
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Updated anti-virus protection used to prevent your
computer or other access device from being victimized by
the latest viruses and trojans.
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Updated anti-spyware protection used to prevent spyware
from providing potential tracking information about your
Web activities.
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Operating system and desktop applications updated with
the latest patches when they are available, particularly
when and if they apply to a known exploitable
vulnerability.
-
A product that indicates the Web site you are on, or an
Internet browser that indicates the site name.
Rev. 07/2009
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